Privacy Policy Effective Date: June 2026

Fascino Bespoke (“we”, “us”, or “Fascino”) respects and values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and online store.

1. Personal Data We Collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number, mailing address
• Account information: login name and encrypted password
• Order information: order details, payment information, delivery address, measurement data
• Usage data: IP address, browser type, browsing behavior, Cookies
• Other information you provide to us

2. How We Use Your Personal Data

• Process your orders and provide customization services
• Arrange delivery and logistics
• Handle returns, alterations, and customer service
• Send order confirmations and important updates
• Improve our website and product experience
• Conduct internal analysis and marketing (you may opt-out anytime)
• Comply with legal obligations

3. Data Sharing

We do not sell or disclose your personal data to third parties except:

• With logistics and payment partners (e.g. SF Express, payment gateways)
• With service providers under strict contractual protection
• When required by law or government authorities

4. Cookies and Tracking Technologies

We use Cookies to enhance your experience. You can manage Cookies through your browser settings.

5. Data Security

We use SSL encryption and other appropriate security measures to protect your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

7. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to access, correct your data, withdraw consent, or stop receiving promotional materials.